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Welcome to myAT&T (dung, ...
Forum: AT&T
Last Post: jspurbeck
02-25-2019, 09:48 PM
» Replies: 0
» Views: 113
Moscows Candidate
Forum: Immediate Threat(s)
Last Post: jspurbeck
02-02-2019, 12:47 PM
» Replies: 0
» Views: 111
China Rising
Forum: Intermediate Threat(s)
Last Post: jspurbeck
02-02-2019, 12:43 PM
» Replies: 0
» Views: 54
Global Warming
Forum: Long Term Threat(s)
Last Post: jspurbeck
02-02-2019, 12:43 PM
» Replies: 0
» Views: 57
Properly Adjusting Images...
Forum: Hints
Last Post: jspurbeck
01-30-2019, 01:01 PM
» Replies: 0
» Views: 219
The World needs cheap stu...
Forum: Made in China
Last Post: lspurbeck
01-30-2019, 11:00 AM
» Replies: 2
» Views: 209
Posting Images
Forum: Hints
Last Post: jspurbeck
01-29-2019, 03:23 PM
» Replies: 0
» Views: 95
Follow the money
Forum: Mega-churches = Mega-bucks
Last Post: jspurbeck
01-29-2019, 11:50 AM
» Replies: 0
» Views: 108
Rep. Kevin Brady (R-TX)
Forum: Political Enemies of Veterans
Last Post: jspurbeck
01-29-2019, 11:26 AM
» Replies: 0
» Views: 96
Evict China
Forum: World Trade Organization (WTO)
Last Post: jspurbeck
01-28-2019, 07:21 PM
» Replies: 0
» Views: 129

 
  Welcome to myAT&T (dung, dung, dung) nightmare!
Posted by: jspurbeck - 02-25-2019, 09:48 PM - Forum: AT&T - No Replies

I've had some kind of AT&T account for over 70% of my lifetime, if you include all the precursors (Southwest Bell, etc.)

AT&T customer service was never "good".  It had been sliding consistently for about a decade, but recently, with the addition of DirecTV,
never has the customer service experience been so frustrating.

I moved in June, 2018, to an area where U-verse was not available.  Being the typical zombie, I let AT&T sell me on a DirecTV solution.
Didn't have my house yet, but the techs were there to install the dish.  What, no house?  We'll come install it later.  Ok, I said.  So, for 3 months, I have a dish, no cable to the no house, and a bill just the same.

I called to ask why the bill isn't what was suggested during the sales call.  After spending about 15 minutes ensuring I was who I said I was, I was informed that U-verse and DirecTV use two different accounting systems.  Oh, I get it, the recent merger.  Ok.  Oh, this is U-verse.  Ok.  You have a $45 credit on your account, the representative said, unasked.  We went through that process, being assured that the $45 will refunded within 10 business days.  I still haven't received the refund.

So, in November I call to ask why my wireless phone(s) bill is so high.  You added a line.  Oh, you mean that "free" phone you offered me.  Yep, that one.  Oh, I've never used it.  yeah, but it cost a line plus tax and fees.  I never asked for it.   You never sent it back.  I asked to cancel those two lines.  They said ok, no problem.  Phone bill continues to go up.  Called again.   Oh yeah, fees to turn off the lines I didn't want plus, plus, plus.  Plus, they DIDN'T stop charging for the lines they were supposed to cancel, still on my "plan".  I call to get them removed from the current bill so I can afford to pay it.  They did this after no less than 30 phone calls to the philipines.

However, they DID not refund the charges for the month of December.  I called many times to correct this.  No comprehension at all on the part of the representatives.  Never mind that I have to learn Pidgeon-English to achieve Kindergarten-level communications.  FROM a communications company!  Don't get me started.

I simply want to cancel everything AT&T related.  Not because their products suck.  Not because the slamming, over-charging, over-selling, under-delivering, totally under-whelming stock performance.  It's because the world's largest communications company no longer cares to communicate.

I finally found an AT&T number that connects me to a proper-english pronunciation and usage kind of person.  We communicate.  I talk.  She listens.  She asks, I answer.  We communicate.

After she acknowledges the problems I'm having and repeats sorry a few times, she asks for my credentials.  She can't find my account.  After 15 more minutes she finds the account.  She needs to transfer me to another department.  Ok.  I wait again.  The new rep and her have talked, and the new rep understands my frustration and repeats sorry a few more times.  Then, after a few minutes of attempting to sooth my growing anger, he says that he can't help me now because the "system is refreshing", and won't be available for another two hours.  I ask if they would call me back when they are ready.  They tell me no, they are an "in-bound only" call center.  Once again, for a "communications company", this just smacks of inefficiency, error, and a general mallaise on the part of the entire staff.

Just let me go.  Finalize the invoice already!  Put whatever fees and charges you want to put up there.  I'm taking AT&T to court.  In Texas, Small Claims can net you up to $10,000.

Can you HEAR ME NOW!

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  Moscows Candidate
Posted by: jspurbeck - 02-02-2019, 12:47 PM - Forum: Immediate Threat(s) - No Replies

The 45th President of the United States of America
[Image: donaldlogo.jpg]

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  China Rising
Posted by: jspurbeck - 02-02-2019, 12:43 PM - Forum: Intermediate Threat(s) - No Replies

Need articles. (Place Holder).

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  Global Warming
Posted by: jspurbeck - 02-02-2019, 12:43 PM - Forum: Long Term Threat(s) - No Replies

Need articles. (Place Holder).

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  Properly Adjusting Images for Posting
Posted by: jspurbeck - 01-30-2019, 01:01 PM - Forum: Hints - No Replies

Generally speaking, Cameras (especially phone cameras) come with the factory setting set to take the best possible picture.  That's good!.

What's "bad" is that the quality comes at a cost.  The images are contained in files (jpg, etc).  These "high-quality" files are huge is size.  This huge size prevents high-speed transfers on websites.

So, in order to keep the internet flowing smoothly, and quickly, webmasters have to "limit" the size of files included for upload to their website.

This website and webmaster are no different.  (Try to upload a large file from your camera to other sites such as craigslist.org, and you will get an error message.  Other sites, such as Facebook, automatically adjust your image quality for you, but you don't get to control it.   Western Intellect doesn't do that.  Instead, we ask that you try harder to achieve a great effect for your posts.

Using a simple image editor such as Paint, the first thing you want to do is trim off those portions of your picture that are not necessary to convey your point of interest.  "Is that fence in the background really necessary?", or "Why is the subject so small in this big picture?"  Trimming the excess highlights your subject, while getting rid of  "unnecessary" file-space "waste", and also helps you save space on your device, as well.

Then, many image editing products have "filters".  These "filters" help you prepare your image for web publishing.

…   need more information here.

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  Posting Images
Posted by: jspurbeck - 01-29-2019, 03:23 PM - Forum: Hints - No Replies

If you want to include an image in a post, you must upload them as attachments first.

The "insert image" button, above, on the toolbar, is to insert images from somewhere on the web.

To insert an image from your phone or other device, you must add them as attachment first.

See below.  You "Browse" for new attachments.  (You may include multiple files using your device tools).  After the file(s) is/are selected, don't forget to press the "Add Attachment" button.  This will cause the selected files to be uploaded to Western Intellect.  Once the upload is completed, you can then use the image(s) menu to further work with your image, including "inserting it into the post".

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  Follow the money
Posted by: jspurbeck - 01-29-2019, 11:50 AM - Forum: Mega-churches = Mega-bucks - No Replies

Joel Osteen Ministries is more about buying their products (books, tickets, autographs) than saving souls.

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  Rep. Kevin Brady (R-TX)
Posted by: jspurbeck - 01-29-2019, 11:26 AM - Forum: Political Enemies of Veterans - No Replies

As House Ways and Means Chairman, Mr. Brady was responsible for figuring out how to pay for everything relating to funding the US Government's functions, which includes funding for Veterans Programs.

His major challenge was how to pay for it in the midst of a huge federal deficit brought about by President Trump and Republican Party forcing through a tax cut, primarily for the rich, which we now know went to stockholders and stock-buybacks on Wall Street.

ChampVA is a unique program, similar to Medicare.  It is unique in that it serves a very narrow set of constituents.  Constituents that normally wouldn't raise their voices.  Wives and children of 100% Service-Connected Veterans.  That is, those veterans who became disabled because of their service to our nation.  100% Disabled.  Their wives and children don't get Medicare because they are usually too young.  They can't get Obamacare or Trump-care or whatever-care because the veteran makes "just above" the poverty-line.  Of course that veteran can't afford coverage for their family.  So, this is where ChampVA comes in to "save the day" for those veterans and their families.

So, how does Kevin and his staff do it?

Cut the staff at ChampVA.  No one answers the phones to "pre-authorize" all services, and the veterans don't the "pre-authorization" expected by the doctors (those doctors who are willing to help, that is).  Those doctors who haven't already been burned by ChampVA.  No workers to process the claims.  You get it.  It saves money.  Not a whole lot of money.  But "it adds up".

When contacted by this concerned veteran, Mr. Brady's assigned me to Hogan Husk, who handed me off to their veteran's affairs expert.  I can't remember this gentleman's name, although he was a bit over-confident, but he didn't answer my questions.  Instead he said that they were working on new programs or something to that effect.

So, what does a veterans do while we wait for "them" to come up with something "new".

Over and over we hear just how much Mr. Brady cares for veterans.

Here is an example.

He is proud to announce a "victory for veterans", but absolutely nothing has changed based on that "victory".  At the VA hospitals, clinics, regional offices, and other Veterans Administration "managed" facilities, veterans issues are now much worse.  "Once again, our leaders take a victory lap, without having done a damn thing except jaw-jack", says a veteran outside the VA Regional Office in Houston, TX.

"I think Kevin's time in the sun is just about over", says a self-described "conservative" veteran in Brady's turf, the Texas 8th.

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  Evict China
Posted by: jspurbeck - 01-28-2019, 07:21 PM - Forum: World Trade Organization (WTO) - No Replies

or else.

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  Belt and Chain Initiative
Posted by: jspurbeck - 01-28-2019, 07:21 PM - Forum: Made in China - No Replies

Belt and Road Initiative

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